Focus POS - Delivery

Delivery

Delivery Overview

Focus Delivery provides advanced functionality that allows delivery, carryout and call in orders to be entered, accessed, processed and delivered in the most efficient manner. Integrated Caller ID features make looking up customers a snap. Customers can also be looked up manually by name, phone number or company. Once a customer is found, previous orders can be recalled and easily reordered to help speed the order taking process. Directions from the online mapping interface help drivers get orders to customers sooner and hotter!

Focus is flexible enough to handle multiple revenue centers (delivery, take out, dine in and phone in orders) within the same restaurant. Reports can then be broken down and viewed for individual revenue centers.

Delivery specific features such as caller ID, driver dispatch, delay print, driver management, automatic modifier requirements, chase printing, delivery zones, customer order recall, online maps, restricted error corrects, fingerprint control, sales accountability, quick driver cash out, remote receipt checks, scanned receipt checks, offline credit, automatic menu changes and real-time labor percentages are just a few of the features that make Focus a perfect fit for Delivery restaurants.

Additionally, optional modules such as Driver Dispatch, High Speed Credit Card Interface, Gift Card Interface, House Accounts, Property Management, Scheduling and Inventory Control can be utilized to maximize profits, improve customer service, reduce training time and produce an unparalleled point of sale user experience.

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Speed of Service

Speed of service is a key component when choosing the proper software solution for your delivery restaurant. Focus’ unique ability to model your restaurant’s order taking procedures for each order type (delivery, carryout, and pick up) ensures orders are entered as quickly and accurately as possible. Caller ID, Online Maps, Automatic Street Complete and Repeat Orders are just a few of the many features that are commonly used to increase speed of service.

Caller ID

Focus Delivery integrates with the Rochelle Multi-Line Adapter to capture incoming caller ID data on up to eight phone lines. The caller ID data is used to automatically access the following information for existing customers: name, address, delivery zone, delivery instructions, customer status options (bad check, do not accept check, VIP, do not deliver) as well as previous orders and cumulative order history. Having this information instantly available allows your employees to greet each and every customer with a personalized welcome.

On Line Maps

New drivers will appreciate the integration Focus has with Yahoo!® Maps. Focus Mapping allows drivers to quickly access maps and directions for the selected delivery orders. Just select the delivery order and touch the Map button to display an easy to read map to the customer's address.

Automatic Street Complete

The Focus Automatic Street Complete feature allows employees to quickly and accurately enter street addresses for new customers. A list of matching street names automatically appear as the employee enters an address. A street name may be selected from the list to populate the customer’s street, city, state and zip code fields. A correct address associated with a customer helps to ensure orders will be delivered on time

Repeat Orders

After existing customers call in, their previous orders are automatically displayed on the customer screen with the most recent order displayed first. Previous orders can be easily reordered with a touch of a button. Repeating orders helps speed up order taking and ensures order accuracy.

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Screenshots

Customer Search View Large Image

Customer Selection View Large Image

Customer Details View Large Image

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